1. Acceptance of Terms
By accessing or using the platform, you agree to these Terms of Service.
2. Service Description
CoresConnect provides a SaaS dashboard for managing and analyzing voice-agent interactions. We integrate with services like Retell but do not control their performance or availability.
3. User Responsibilities
- Provide accurate account information
- Maintain confidentiality of login credentials
- Use the platform in compliance with applicable laws
- Ensure you have rights to any data you upload or process
4. Restrictions
You may not:
- Reverse engineer or modify the platform
- Use the platform to violate laws or regulations
- Attempt unauthorized access
5. Third-Party Services
Features requiring integrations (e.g., Retell) depend on those services. We are not responsible for their outages, performance, or changes.
6. Data Handling
Use of the platform is subject to our Privacy Policy. You retain ownership of your data. We do not claim rights to customer transcripts.
7. Service Availability
We aim for high availability but do not guarantee uninterrupted service.
8. Disclaimers
The service is provided "as is" without warranties. We disclaim liability for indirect or consequential damages.
9. Limitation of Liability
Our liability is limited to the amount you paid for the service in the preceding 12 months.
10. Termination
We may suspend or terminate access for violations of these terms or misuse of the platform.
11. Governing Law
These terms are governed by the laws applicable in your jurisdiction unless otherwise required.
12. Contact
CoresConnect Pvt. Ltd.
Email: business@coresconnect.com